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OpenAI

February 4, 2026

ChatGPT

Small businesses are getting more done with ChatGPT

Across industries like farming, fabrication, and food, people are using ChatGPT to do what was once out of reach faster, with less friction, and more confidence.


A seed farm in South Carolina

Farming today means juggling weather shifts, equipment upkeep, labor planning, and tight timelines–with decisions that can’t wait.

Rachael Sharp is preparing to take over Sharp & Sharp Certified Seed, her family’s farm in Allendale, South Carolina. Along with the land, she’s inheriting decades of hard-earned knowledge, including her father’s handwritten crop ledger, kept since 1971: “It’s so much data, it almost scares you away.” Rather than letting that history stay locked in notebooks, Rachael decided to turn it into something she could use day to day, digitizing it and making it searchable with ChatGPT.

“Every single crop we’ve ever planted is now accessible,” she explains. What used to live in memory or on paper is now something she can reference instantly—past planting dates, yields, and practices, all in one place. It’s less about preserving records for their own sake than about continuity: carrying a lifetime of experience forward as she steps into a new role.

Two people stand beside a large red combine harvester in an open, harvested field under a wide blue sky.

Rachael and Don Sharp using ChatGPT to troubleshoot a combine. 

An older man wearing a wide-brimmed hat, white shirt, and brown vest stands outdoors near a farm building under a bright blue sky.

Don Sharp was skeptical of AI until his daughter Rachael began using ChatGPT to help out on the farm.

“Before, I would wonder, where can I get this, who can help me with that. And now it’s like, okay, I can do this.”
Rachael Sharp, Sharp & Sharp Certified Seed

What used to take phone calls, guesswork, or delaying the job, now gets resolved in real time with a simple question.

Day to day, ChatGPT has become part of the farm’s workflow. Riding a combine or walking the fields, Rachael uses voice mode to log loads, check details, and keep moving. When soybeans looked stressed, she snapped a photo and asked ChatGPT what was wrong. When her father needed to double-check a tractor part mid-repair, she confirmed it on the spot. Tasks that once required stopping, remembering, or circling back now happen as the work unfolds.

With less time spent tracking information, Rachael can focus on decisions that actually move the farm forward. The experience and judgment were always there; what has changed is how quickly she can act on them. The Sharp family has seen the number of certified seed farms in South Carolina plunge from over 200 to just seven in recent years. In that kind of landscape, being able to act with confidence, grounded in decades of firsthand knowledge, is how you keep building forward.

Two people walk past a metal building labeled ‘Sharp & Sharp Certified Seed’ while two dogs trot alongside them in an industrial farmyard.

Sharp & Sharp Certified Seed, run by a multigenerational family, is located in Allendale, SC.

A woman stands inside a farm storage building, speaking into a handheld radio beside stacked bags of certified seed and a forklift.

Rachael Sharp uses voice mode to log loads, check details, and keep the farm moving.

Logging field work

I’m putting in another load of peanuts from the red house pivot and want to keep track of it. Can you log this entry?

Got it. I’ve logged another load of peanuts from the red house pivot.

Breaking down bills

I’m pulling irrigation water from a well and need help tracking usage against my seasonal water allocation. How can I estimate how much I’ve used so far?

Start by calculating average flow rate and total pumping hours per week. Multiply flow rate by hours to estimate weekly usage, then track cumulative totals against your permitted allocation. Reviewing this monthly can help you adjust irrigation before you exceed limits.

Mapping inventory

I have several lots in the middle building that I need to keep track of. Can you help me create a map of them?

I’ve created a map of the middle building with the lots labeled and organized. We can update it anytime as things change.

image (2)

A tamale shop in California

Learning how to grow while keeping a family business true to itself.

The Original Tamale Co. began in a garage in California. The first generation made tamales by hand, selling them out of the trunks of their cars; the second generation turned the business into a factory. Today, the third generation are finding ways to modernize the business—deliberately and on their own terms.

Christian Ortega grew up inside the company and now helps with marketing and operations. Farmers markets are a major part of the business, but with dozens happening across Los Angeles and hundreds across California, customers often struggled to find where they’d be on any given day. Christian decided he wanted to build a searchable farmers market tracker for the website, though he had never written a line of code. With ChatGPT, he built and launched it the same afternoon, making it easier for customers to find them, and easier for the family to keep up.

“I had the idea, made it that same afternoon, and put it on the website. I didn’t need to wait on anyone. I could just do it.”
Christian Ortega, The Original Tamale Co.
A neon ‘Tamales Express’ sign mounted above a red awning is framed by a tall palm tree against a clear sky.

The Original Tamale Co. storefront in Pacoima, CA.

A young man in a red hoodie films food with his smartphone at a street food stand while another person prepares food in the foreground.

Using ChatGPT, Christian Ortega creates viral content for the company’s social media account.

Finding confidence in your voice

For Xochitl Ortega, who runs the business alongside her siblings, the work has always been deeply personal. The business is built on family, responsibility, and showing up — often before sunrise, often under pressure. English is her second language, and for years that added a layer of pressure to moments that already mattered: addressing employees, handling sensitive situations, or representing the company publicly. “Sometimes you know exactly what you want to say,” she explains, “but you can’t find the right words in English. You’re worried it’ll come out the wrong way.”

She uses ChatGPT to shape what she wants to say before she says it. Often starting in Spanish, she works through tone and clarity until it feels right — not just translated, but expressed the way she intends. The result isn’t polish for its own sake; it’s confidence. “I feel like I just went to university,” Xochitl says. “Like I went to a seminar, and now I can speak.” Conversations that once took days of second-guessing now happen in the moment.

What changed wasn’t how Xochitl leads, but how quickly she can act on what she already knows. In a business built on family and responsibility, the ability to respond clearly and without hesitation has made growth feel possible.

“I feel like I just went to university. Like I went to a seminar, and now I can speak to anyone; from the person who cleans, to the CEO of a company. I’m confident.”
Xochitl Ortega, The Original Tamale Co.
Workers wearing hairnets and gloves assemble tamales on a production line, stacking corn husks and filling them with ingredients in a food processing facility.

Inside the family-run factory, where the famous tamales are made. 

A young man works on a laptop while two women stand beside him, watching the screen and discussing the work in an office setting.

Without any previous coding experience, Christian Ortega used ChatGPT to create a farmers market tracker.

Coding a market tracker

I want to build a simple tool for my website where I can input farmers markets and their locations, so that customers can search for markets near them, specifically in LA. Help me with the code?

Great idea — here’s a drop-in “Farmers Market Locator” you can paste into your web page. You’ll be able to edit the markets list yourself (just update the JSON at the top), and customers can search by ZIP/city or use their location to find nearby markets around LA.

<div id="fm-app" class="fm-wrap">
<h2 class="fm-title">Find a Farmers Market Near You</h2>

<div class="fm-controls">
<input id="fm-query" class="fm-input" placeholder="Type a ZIP, city, or address (press Enter)" />
<button id="fm-near-me" class="fm-btn fm-btn-secondary" type="button">Use My Location</button>
</div>

<div id="fm-meta" class="fm-meta"></div>

<div class="fm-grid">
<div id="fm-map" class="fm-map"></div>
<div id="fm-results" class="fm-results"></div>
</div>
</div>

<link rel="stylesheet" href="https://unpkg.com/leaflet@1.9.4/dist/leaflet.css">
<script src="https://unpkg.com/leaflet@1.9.4/dist/leaflet.js"></script>

<style>
.fm-wrap{max-width:1100px;margin:auto;padding:16px}
.fm-controls{display:flex;gap:10px;flex-wrap:wrap}
.fm-input{flex:1;min-width:260px;padding:10px;border-radius:10px;border:1px solid #ddd}
.fm-btn{padding:10px 14px;border-radius:10px;border:1px solid #111;background:#111;color:#fff;cursor:pointer}
.fm-btn-secondary{background:#fff;color:#111}
.fm-grid{display:grid;grid-template-columns:1.15fr .85fr;gap:14px;margin-top:14px}
.fm-map{height:520px;border-radius:14px;border:1px solid #eee}
.fm-results{max-height:520px;overflow:auto;border:1px solid #eee;border-radius:14px;padding:10px;background:#fff}
.fm-card{border:1px solid #eee;border-radius:14px;padding:12px;margin-bottom:10px;cursor:pointer}
.fm-card:hover{border-color:#bbb}
.fm-card.fm-selected{border-color:#111;box-shadow:0 0 0 2px #111 inset}
.fm-card h3{margin:0 0 6px;font-size:16px}
.fm-pill{display:inline-block;border:1px solid #ddd;border-radius:999px;padding:3px 8px;font-size:12px;margin-right:6px;margin-bottom:6px}
.fm-pill-closed{border-color:#c00;color:#c00}
.fm-meta{margin-top:8px;opacity:.85;font-size:13px}

/* remove tile seams */
.leaflet-container{background:#f5f5f5}
.leaflet-tile{border:none!important;outline:none!important;transform:translateZ(0)}
.leaflet-pane img{image-rendering:auto!important;box-shadow:none!important}

@media(max-width:900px){
.fm-grid{grid-template-columns:1fr}
.fm-map{height:360px}
}
</style>

<script>
/* ================= CONFIG ================= */
const DEFAULT_CENTER = { lat: 34.0522, lng: -118.2437 };
const RADIUS_TYPED = 50;
const RADIUS_NEAR_ME = 100;
const ZOOM_TYPED = 12;
const ZOOM_PIN = 15;
const FIT_MAX = 13;

/* ================= HELPERS ================= */
function miles(a,b,c,d){
const R=3958.8,t=x=>x*Math.PI/180;
const dLat=t(c-a),dLng=t(d-b);
const h=Math.sin(dLat/2)**2+Math.cos(t(a))*Math.cos(t(c))*Math.sin(dLng/2)**2;
return 2*R*Math.asin(Math.sqrt(h));
}

async function geocode(q){
const r=await fetch(`https://nominatim.openstreetmap.org/search?format=json&limit=1&countrycodes=us&q=${encodeURIComponent(q)}`);
const d=await r.json();
return d.length?{lat:+d[0].lat,lng:+d[0].lon}:null;
}

function scrollListTop(){
document.getElementById("fm-results").scrollTop = 0;
}

/* ================= DATA (ALL MARKETS) ================= */
const MARKETS = [ /* ← your full 96-market array lives here exactly as before */ ];

/* ================= MAP ================= */
let map=L.map("fm-map").setView([DEFAULT_CENTER.lat,DEFAULT_CENTER.lng],9);
L.tileLayer("https://{s}.tile.openstreetmap.org/{z}/{x}/{y}.png",{attribution:"© OpenStreetMap"}).addTo(map);
let layer=L.layerGroup().addTo(map), byId=new Map(), selected=null;

/* ================= RENDER ================= */
function render(list, origin=null, label=""){
layer.clearLayers(); byId.clear(); scrollListTop();

document.getElementById("fm-meta").textContent =
origin ? `Closest markets to ${label} (${list.length})` : `Showing ${list.length} markets`;

const bounds=[];
if(origin) bounds.push([origin.lat,origin.lng]);

list.forEach(m=>{
const mk=L.marker([m.lat,m.lng]).addTo(layer).bindPopup(`
<b>${m.name}</b><br>${m.address}, ${m.city}<br>
${m.days} • ${m.hours}<br>${m.status}
`);
mk.on("click",()=>{
map.setView([m.lat,m.lng],Math.max(map.getZoom(),ZOOM_PIN),{animate:true});
select(m.id);
});
byId.set(m.id,mk);
bounds.push([m.lat,m.lng]);
});

if(bounds.length>1) map.fitBounds(bounds,{padding:[30,30],maxZoom:FIT_MAX});

const box=document.getElementById("fm-results");
box.innerHTML=list.map(m=>`
<div class="fm-card ${selected===m.id?"fm-selected":""}" data-id="${m.id}">
<h3>${m.name}</h3>
<div>
<span class="fm-pill">${m.days}</span>
<span class="fm-pill">${m.hours}</span>
${m._miles?`<span class="fm-pill">${m._miles.toFixed(1)} mi</span>`:""}
${m.status==="CLOSED"?`<span class="fm-pill fm-pill-closed">CLOSED</span>`:""}
</div>
<div>${m.address}, ${m.city}</div>
</div>
`).join("");

box.querySelectorAll(".fm-card").forEach(c=>{
c.onclick=()=>{
const id=+c.dataset.id;
select(id);
const mk=byId.get(id);
if(mk){
map.setView(mk.getLatLng(),Math.max(map.getZoom(),ZOOM_PIN),{animate:true});
mk.openPopup();
}
};
});
}

function select(id){
selected=id;
document.querySelectorAll(".fm-card").forEach(c=>{
c.classList.toggle("fm-selected",+c.dataset.id===id);
});
}

/* ================= SEARCH ================= */
async function update(){
const q=document.getElementById("fm-query").value.trim();
if(!q){ render(MARKETS); return; }

const o=await geocode(q);
if(o){
map.setView([o.lat,o.lng],Math.max(map.getZoom(),ZOOM_TYPED),{animate:true});
const near=MARKETS.map(m=>({...m,_miles:miles(o.lat,o.lng,m.lat,m.lng)}))
.filter(m=>m._miles<=RADIUS_TYPED)
.sort((a,b)=>a._miles-b._miles);
render(near,o,q);
}
}

document.getElementById("fm-query").onkeydown=e=>{
if(e.key==="Enter"){e.preventDefault();update();}
};

document.getElementById("fm-near-me").onclick=()=>{
navigator.geolocation.getCurrentPosition(p=>{
const o={lat:p.coords.latitude,lng:p.coords.longitude};
map.setView([o.lat,o.lng],Math.max(map.getZoom(),ZOOM_TYPED),{animate:true});
const near=MARKETS.map(m=>({...m,_miles:miles(o.lat,o.lng,m.lat,m.lng)}))
.filter(m=>m._miles<=RADIUS_NEAR_ME)
.sort((a,b)=>a._miles-b._miles);
render(near,o,"your location");
});
};

render(MARKETS);
</script>

Writing a formal letter

I want to write a letter explaining how we handle scheduling and shift assignments in a small, family-run business, so everyone understands the process and feels treated fairly.

Here’s a draft you can use or tweak. I kept it straightforward and fair, and made sure it explains the why without overexplaining.

Draft letter:

Hi everyone,

I wanted to take a moment to explain how we handle scheduling and shift assignments, so things feel clear and fair for everyone. As a small, family-run business, our schedule depends on farmers markets, prep needs, and customer demand, which can change week to week.

We do our best to plan schedules as far in advance as possible, but there are times when shifts need to move or extra help is needed. When that happens, we try to spread hours evenly, rotate responsibilities, and take availability into account. Being flexible helps us keep things running smoothly, but we also understand that everyone has commitments outside of work.

If you ever need more or fewer hours, or if a schedule isn’t working for you, please let us know as early as possible. Open communication helps us plan better and treat everyone fairly.

We really appreciate the work you put in and the care you bring to the team. None of this works without you, and we want to make sure our scheduling reflects that.

Best regards,
Xochitl

Fixing equipment

My oven is showing a warning message: ‘AF23.09 Gas Unit Lock.’ What does that mean and what should I try first?

Yep — this one’s actually pretty common on gas ovens, and it’s usually fixable without a service call.

What the warning means

  • AF23.09 – Gas Unit Lock = the oven tried to ignite but didn’t detect gas/flame, so it locked itself for safety.

What you should try (in order):

  1. Tap “Gas Restart.”
    Sometimes it’s just a failed ignition on the first try.
  2. Check the gas supply.
    Make sure the gas valve is fully open and the building gas is on (no recent shutoff or pressure drop).
  3. Power-cycle the oven.
    Turn it completely off, wait ~60 seconds, then turn it back on and try Gas Restart again.
  4. Let it sit if it keeps locking.
    If it fails multiple times, wait 10–15 minutes before retrying — the safety system can temporarily lock out ignition.
  5. Look for obvious airflow issues.
    Make sure vents aren’t blocked and the door seals properly.

A salvage yard in Nevada

To keep an 86-year-old salvage yard running, you have to solve problems as fast as they show up.

Salvage yards are unpredictable by nature. Loads arrive mislabeled. Machines break mid-shift. Customers ask technical questions across industries. For Richard Lane, a manager at Reno Salvage, the job is less about long-term planning and more about constant decision-making in real time.

Richard uses ChatGPT as a practical tool to unblock work as it happens. When a plasma cutting table malfunctioned, instead of pausing operations for days until he could get the right technician to come out, he described the issue to ChatGPT and got a quick troubleshooting step that solved the problem. When the yard needed to create a comprehensive part-numbering system of over 1,000 products–something that the yard had repeatedly put off, as it would take weeks–he used ChatGPT to organize it in a single afternoon. Now, his employees can work smoother, faster, and safer.

Two workers wearing safety vests and hard hats operate machinery in a metal fabrication shop as bright sparks fly from a cutting process.

Instead of pausing operations to wait for technicians, the metal yard began to use ChatGPT for troubleshooting their equipment.

A smiling worker wearing a hard hat and yellow safety vest stands inside an industrial workshop with metal beams in the background.

Richard Lane, manager at Reno Salvage, uses ChatGPT to make business decisions in real time.

Solving problems without stopping the work

Customers regularly walk in with niche or technical requests, demanding knowledge beyond what one person can reasonably hold. This is where Richard uses ChatGPT to look up specifications, materials, or calculations on the spot, turning what used to be long follow-ups into immediate answers—and keeps the work moving.

For Richard, the value isn’t speed for its own sake. In a business built on momentum and safety, faster answers mean smoother days, especially when, on most days, “downtime is not an option.” Fewer bottlenecks mean fewer stalled days, safer workflows, and more time spent guiding the people who keep the yard running. ChatGPT doesn’t just change how he works; it helps him keep things moving in a place where standing still isn’t an option.

“I don’t necessarily see AI as the answer to all the questions. It’s more like a partner helping you find answers in yourself.”
Richard Lane, Reno Salvage
Two workers wearing hard hats and yellow safety vests carry long metal beams inside an industrial warehouse, loading them onto a truck.

With the added inventory system, employees can work smoother, faster, and more safely.

Two construction workers wearing hard hats and safety vests sit on stacked wooden pallets, talking in front of a large pile of scrap metal at an industrial yard.

ChatGPT became a way to extend Richard’s knowledge to younger employees.

Creating an inventory

I want to create a part numbering system for our 1,000 items based on item name followed by thickness and width converted to decimals. Make it easy for my guys in the shop to remember.

All set. ✅

I’ve generated a finalized part-number list using the rules you specified and exported it to an Excel file with only the two columns you asked for:

  • part_number
  • category_id

You can download and review it here:

reno salvage part numbers.xisx

Writing a business plan

I’m putting together a business plan for my company to share with investors. It should reflect my skills as a welder and fabricator, business experience incl. bachelor, and personal investment. Create an outline and ask me for all the details you need.

Your instructions are clear. Below is a professional and investor-focused business plan outline for you.

Business Plan Outline: Lane Welding
  1. Executive Summary
  2. Company Description
  3. Founder Profile
  4. Market Analysis
  5. Services Offered
  6. Marketing & Sales Strategy
  7. Operations Plan
  8. Management & Personnel Plan
  9. Financial Plan
  10. Appendix

If you're ready, we’ll begin with Section 1: Executive Summary.

To make that section strong and tailored to your situation, please provide the following:

  1. Your mission statement or vision for Lane Welding (what drives the business).
  2. The types of welding and fabrication jobs you want to focus on.
  3. The total amount of money you’ve invested or plan to invest personally.
  4. The amount of funding you want to request from investors (if known).
  5. A short summary of your welding experience and your business background.
  6. Any early successes, contracts, or key relationships (e.g., Reno Salvage) that demonstrate momentum.

Once I have those, I’ll draft the Executive Summary. Let’s make it strong.

Knowing your materials

What happens to 7018 rod if it isn’t kept in an oven? I’ve been told by experienced welders that E71T-11 wire can perform better in dry climates like Nevada. Can you explain?

E7018 is a low-hydrogen rod, which means it’s sensitive to moisture. When it’s not kept in an oven, the flux absorbs water from the air, increasing hydrogen in the weld. That can lead to porosity, weaker welds, and delayed cracking—especially in structural or thick steel applications.

Share how you’re using ChatGPT

We're interested in real stories from real people: how you're using ChatGPT at work or in everyday life. Big or small, we'd love to hear it.